Statuses on invoices
  • 23 Apr 2024
  • 1 Minute to read
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Statuses on invoices

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Article summary

Here are the status of the invoices and their meaning:

  • Unpaid: These are invoices that have been sent to your client and haven’t been paid.

  • Overdue: These are invoices that haven’t been paid and are past the payment due date set on the invoice. We provide the option to send a reminder to your client. Click the three-dot ellipsis menu next to the invoice on the invoice table and select Send Reminder.

  • Paid: These are invoices that have been paid. 
    • If you have a connection with Stripe and your client has paid the invoice through the Pay Now button using the Stripe connection, this status will automatically update once the payment has been made. 
    • If you don’t have a connection with Stripe or your client paid you by check, cash, or another payment method that was not made through the invoice itself using the Stripe connection, you can update the invoice to “Paid” by clicking the three-dot ellipsis menu next to the invoice in the Invoice table and selecting Paid from the menu.

  • Void: These are invoices that have been voided. If you void the invoice, this will update the invoice on your client’s side as well.  
    • Note that if your client pays an invoice through the Pay Now button using the Stripe connection, you’ll not be able to void the invoice.

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